IT Support & Maintenance


Membership

  • Free Initial Site Survey
  • Windows Updates (service packs etc)
  • Security Updates
  • Remote Support*
  • Dedicated Account Manager
  • Onsite Quarterly System Review
  • Guaranteed response time of 4 Hours
  • 10% discount on labour rates
  • One off Yearly Cost

 

Membership Plus

  • Free Initial Site Survey
  • Windows Updates (service packs etc)
  • Security Updates
  • Dedicated Account Manager
  • Onsite Quarterly System Review
  • Unlimited remote support*
  • Onsite Support for Critical Faults
  • Inventory Service
  • Maintenance of Network user accounts
  • Scheduled preventative system maintenance
  • Guaranteed response time of 2 Hours
  • 25% discount on labour rates
  • Monthly premiums

*subject to fair use policy

 

Education Support

As membership plus, with the following:

  • ½ day, fortnightly Engineers Onsite visit