One of the key areas for business growth is making sure your I.T is running smoothly, to its potential and free from faults. This is where I.T ConneXions can offer true local support, enabling employees to focus on their core business skills to drive growth.
I.T ConneXions have the experience and expertise to pro-actively monitor your I.T systems and make sure they are running to their potential. We can also make key recommendations to improve your systems based on years of offering local support to key businesses, and key relationships with the leading manufacturers in the I.T industry.
I.T ConneXions can offer 3 differing levels of support giving you the choice and flexibility to get the most appropriate support for your business.
Features |
Level One | Level Two | Membership |
| Free Initial Site Survey | Yes | Yes | Yes |
| Windows Software advice and updates | Yes | Yes | Yes |
| Security updates and upgrades | Yes | Yes | Yes |
| On-site support | Yes | Yes | Yes |
| Unlimited Email Support* | Yes | Yes | No |
| Unlimited Telephone Support* | Yes | Yes | No |
| Contract & Monthly Payments | Yes | Yes | No |
| Free Quarterly Consultancy System Overview | Yes | Yes | No |
| Inventory Service and Updates | Yes | Yes | No |
| Unlimited Remote Support* | Yes | No | No |
| Pre-emptive Maintenance Support | Yes | No | No |
| Scheduled Preventative System Maintenance | Yes | No | No |
| Maintenance of Network User Accounts | Yes | No | No |
| Remote Monitoring – Back-up Systems | Yes | No | No |
| Guaranteed Response Times | 2 Hours | 4 Hours | 8 Hours |
| Order Now | Order Now | Order Now |
